7x24 現場支援 · 伺服器上架 · 緊急故障處理
由認證本地工程師守護您的基礎設施
7x24 on-site support · server rack & stack · emergency fault handling
Your infrastructure guarded by certified local engineers
TWIDC LIMITED 是一家總部位於香港的專業數據中心現場維護及IT外包服務商。 我們作為您團隊的可靠延伸,在荃灣、將軍澳及沙田的主要數據中心設施內提供現場技術支援。
我們的核心使命非常簡單:在無需您跨境奔波的情況下,保持您的基礎設施正常運作。 無論您需要例行伺服器維護、緊急故障排除、結構化佈線,還是全面的IT物流管理, 我們駐守本地的認證工程師都能迅速且精準地回應。
我們深諳國際企業、雲端服務供應商及託管服務合作夥伴在香港營運的獨特需求。 從處理複雜的機房出入申請手續,到跨境硬件運輸的清關協助, TWIDC LIMITED 在每個環節都能為您消除營運障礙。
憑藉行業認可的認證(CCNA、Linux、ITIL)及符合 ISO 27001 標準的作業流程, 我們將技術專長與嚴格的安全保密標準相結合。每一項現場任務均有記錄、可驗證,並在保密協議保護下執行。
TWIDC LIMITED is a Hong Kong-based provider of professional data center remote hands and IT outsourcing services. We act as a trusted extension of your team, delivering on-site technical support across major colocation facilities in Tsuen Wan, Tseung Kwan O, and Sha Tin.
Our core mission is straightforward: to keep your infrastructure operational without requiring you to travel across borders. Whether you need routine server maintenance, emergency fault resolution, structured cabling, or full-scale IT logistics management, our locally stationed, certified engineers respond with speed and precision.
We understand the unique demands of international enterprises, cloud service providers, and managed service partners operating in Hong Kong. From navigating complex facility access procedures to handling customs clearance for cross-border hardware shipments, TWIDC LIMITED eliminates operational friction at every step.
With industry-recognized certifications (CCNA, Linux, ITIL) and ISO 27001-aligned operational practices, we combine technical expertise with strict security and confidentiality standards. Every on-site task is documented, verifiable, and executed under NDA protection.
無中介,無延誤。工程師駐守香港。No intermediaries, no delays. Engineers stationed in Hong Kong.
15分鐘確認,4小時緊急到場。15-min acknowledgement, 4-hour emergency on-site.
我們視您的基礎設施如同己出。We treat your infrastructure like our own.
為香港數據中心提供全面的現場技術支援 Comprehensive on-site technical support for Hong Kong data centers
騰訊雲及阿里雲授權代理充值服務,享獨家折扣優惠 Authorized proxy recharge service for Tencent Cloud and Alibaba Cloud at exclusive discounted rates
騰訊雲代理充值Tencent Cloud Proxy Recharge
官方網站價格Official website price at 7折70%
即時帳戶餘額充值,適用於所有騰訊雲服務,包括 CVM、CDN 及數據庫。 Real-time account credit top-up for all Tencent Cloud services including CVM, CDN, and databases.
阿里雲代理充值Alibaba Cloud Proxy Recharge
官方網站價格Official website price at 7折70%
即時信用充值,適用於所有阿里雲產品,包括 ECS、OSS 和 ApsaraDB。 Instant credit recharge for all Alibaba Cloud products including ECS, OSS, and ApsaraDB.
支援個人及企業帳戶。充值於24小時內完成。批量折扣請聯繫我們。 Both personal and enterprise accounts supported. Recharge completed within 24 hours. Contact us for bulk discounts.
透明、快速、可追蹤的現場支援 Transparent, fast, and trackable on-site support
透過工單系統或即時通訊提出維護需求及授權。Raise a ticket via portal or instant messaging with authorization.
工程師覆核機櫃編號、設備序號及操作範圍。Engineer verifies rack ID, device serial, and scope of work.
佩戴記錄儀,按步驟執行並拍照/影片回傳。Body camera on, execute step-by-step, send live photo/video.
提供詳細作業報告及前後對比照片。Detailed service report with before/after comparison.
為 MSP、雲端平台及企業客戶提供靈活合約。立即聯繫我們。 Flexible contracts for MSPs, cloud platforms, and enterprises. Reach out today.
香港九龍觀塘 · 數據中心支援辦公室 Kwun Tong, Kowloon, Hong Kong · Data Center Support Office